Privacy Policy

Welcome to our website
Thank you for visiting www.thenourishingnutritionist.com.au. This Privacy Policy outlines how The Nourishing Nutritionist ABN (68 569 412 160) collects, uses, and protects your personal data.

Compliance
We are committed to protecting your privacy and ensuring the security of your personal information. We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and the General Data Protection Regulation (GDPR) to safeguard your data.

Age Restriction
By providing us with your data, you confirm that you are over the age of 18.

Agreement
This Privacy Policy, along with our Website Terms and Conditions and Listing Terms and Conditions at www.thenourishingnutritionist.com.au, constitutes the entire agreement between you and The Nourishing Nutritionist.

Data Controller
The Nourishing Nutritionist is responsible for your personal data and is referred to as "we", "us", or "our" in this Privacy Policy.

Personal Information – Collection, Purpose, and Legal Grounds

1. Communication Information
Includes any communications you send to us via:

  • Contact forms on our website

  • Subscriber forms

  • Email, text, social media messaging

  • Other communications

Purpose:

  • To respond to your inquiries

  • Record keeping

  • Establishing, pursuing, or defending legal claims

Legal Ground:
Legitimate interests in responding to communications, maintaining records, and handling legal claims.

2. Customer Information
Includes data related to purchases such as:

  • Name

  • Title

  • Date of birth

  • Billing address

  • Email address

  • Phone number

  • Purchase details

  • Card details

Purpose:

  • To process and deliver goods and services

  • Record keeping

Legal Ground:
Performance of a contract and steps at your request to enter into a contract.

3. User Information/Data
Includes:

  • Usage data of our website and services

  • Personal or business account information

  • Feedback and preferences

  • Survey responses

  • Communication with our practitioners

Purpose:

  • To operate and maintain our website

  • Ensure website security

  • Administer and publish content

  • Maintain backups

Legal Ground:
Legitimate interests in administering our website and business.

4. Technical Data
Includes:

  • IP address

  • Geographical location

  • Browser type and version

  • Operating system

  • Referral source

  • Visit duration and page views

Purpose:

  • Analyze website usage

  • Administer and protect our website

  • Deliver relevant content and advertisements

  • Understand advertising effectiveness

Legal Ground:
Legitimate interests in administering and growing our business.

5. Financial Transactions
Handled by our payment service provider. We share information only as necessary for payment processing, refunds, and queries.

Purpose:

  • Process payments

  • Handle refunds and complaints

Legal Ground:
Performance of a contract.

6. Marketing Information/Data
Includes preferences for marketing communications and third-party offers.

Purpose:

  • Send newsletters

  • Deliver relevant content and advertisements

  • Measure effectiveness of advertising

Legal Ground:
Legitimate interests in developing and growing our business.

7. Sensitive Data
Includes information about your health. We require explicit consent to process this data.

Purpose:

  • Deliver services/products

Legal Ground:
Explicit consent.

Contract Obligations
If you do not provide necessary data required by law or contract, we may not be able to fulfill our obligations to you.

Use of Personal Information

We use your personal data only for the purpose it was collected or compatible purposes. We may process data without your knowledge or consent where required by law.

Cookies

Use of Cookies:
We use cookies to track your website usage and improve our services. You can manage cookie preferences through your browser settings.

Types of Cookies:

  • Session Cookies: Temporary and deleted when you close your browser.

  • Persistent Cookies: Stored on your device and used to recognize you on future visits.

  • Strictly Necessary Cookies: Essential for website functionality.

  • Performance Cookies: Monitor website performance.

  • Functionality Cookies: Remember choices and provide enhanced features.

Third-Party Cookies:
Third parties may use cookies for their services, and we have no control over these.

Marketing Communications

We may send marketing communications based on your consent or legitimate interests. You can opt out of marketing communications at any time.

Opt-Out:
You can stop marketing messages by following opt-out links or emailing thenourishingnutritionist@gmail.com.

Disclosures of Your Personal Data

We may share your data with:

  • Service providers

  • Professional advisers

  • Government bodies

  • Market researchers

  • Marketing agencies

  • Third parties in business transactions

International Transfers:
We ensure data protection by using approved safeguards or obtaining your explicit consent.

Data Security

We implement reasonable measures to protect your data, but cannot guarantee complete security over the internet.

Data Retention

We retain data as long as necessary for its purpose or legal requirements. For tax purposes, we keep basic customer information for five years.

Your Legal Rights

You have rights under data protection laws, including access, correction, erasure, restriction, and objection. To exercise these rights, email thenourishingnutritionist@gmail.com with your details.

Changes to Privacy Policy

We may update this policy periodically. Changes will be effective upon posting on our website. Please review it regularly.

For any questions or concerns, contact us at thenourishingnutritionist@gmail.com.